Why the Back End, or fulfillment of any order, will only add to a club department’s revenue and member satisfaction … More It’s Not All About The Backhand, But The Back End
Advising club boards, committees and management teams in creating benchmarks for programming and practices.
How Snapchat is now the new voicemail and “Contacts” have replaced White Pages. … More Communication, Communication, Communication
by Ed Shanaphy Time and time again I have been asked: “Ed, how do you get your courts so good.” My usual answer to a member is simple: “Hard work.” I started maintaining clay courts in 1985 at the tender age of 14. I rode my 10-speed, with those ram-horned handles, to the local country … More Just Great Courts