Our Team

Senior Management Team

Ed Shanaphy

Partner

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Ed’s business experience runs the gamut from heading up an international advertising and marketing conglomerate in the United Kingdom to forming a sports marketing company here in the United States. After earning his M.A. at The London School of Economics, Ed was a principal and served as managing director for 14 years at Haysbridge UK Ltd., a $20 million direct marketing and e-commerce company with headquarters in London and offices in Ireland and Australia. In 2008, having returned to the USA, he then founded SBW Associates, Inc., a multi-faceted enterprise with offices in Florida and Massachusetts. SBW Associates, Inc is the parent company of BeyondTheBaselines.com, a consultancy aimed at country club management.

Ed served as Head Tennis Professional and Adult Director of Tennis at the Edgartown Yacht Club on Martha’s Vineyard, having held the same position at Quail Valley Golf and River Club in Vero Beach, Florida. For five winter seasons, he served as Senior Instructor at the famed Jupiter Island Club in Hobe Sound, FL. Most recently, through Beyond The Baselines, he contractually directed and supervised all the tennis and fitness activities at the Ocean Trail residential community in Jupiter, Florida, and managed and directed East Chop Tennis Club on Martha’s Vineyard to a new program and director. He presently oversees all tennis and club programming at Sippican Tennis Club in Marion, MA, as Director of Tennis and Assistant Club Manager.

Earlier in his professional tennis career, Ed instructed at best-in-class institutions, Greenwich Country Club and Round Hill Country Club in Greenwich, Connecticut, and Silver Spring Country Club in Ridgefield, Connecticut. Through social media, advertising, marketing, and networking, he has built a niche in the tennis, fitness, and leisure industries in the USA and beyond, and looks forward to bringing his expertise to this sector of the sports, leisure, and country club industry in the future.

Sophie Bentham-Wood

Partner

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Sophie brings her international sports marketing and public relations experience to Beyond The Baselines. A native of London and having lived in Hong Kong for many years, Sophie’s background in international public relations is second to none. She served as Account Director for the acclaimed Hill & Knowlton Group in their London office, specializing in sports marketing. Having worked closely with Roger Federer, Thierry Henry, Tiger Woods, and David Beckham while running the Gillette account, Sophie has experience in crisis management and relations as well as sports public relations.

Sophie’s experience in marketing and public relations is truly international, having headed up the marketing, programming, and advertising for BMW/Oracle Sailing at the America’s Cup in Spain. Her experience also includes working within the fast-moving consumer goods industry, where she headed the Proctor & Gamble international account while at Grey Global Advertising Group.

Britney Sanders LaDow

Vice President

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Britney Sanders LaDow is a respected leader in the private club and racquets industry, bringing over a decade of hands-on management, teaching, and operational experience to every role she undertakes. Most recently, Britney served as Director of Racquet Operations and Communications at the historic Seabright Lawn Tennis and Cricket Club in New Jersey, where she oversaw programming, staffing, and member communications for one of the country’s most distinguished clubs.

Britney’s career has taken her across the nation to some of the most prestigious and exclusive private clubs. Her experience includes leadership roles at Chevy Chase Club (MD), where she directed one of the largest women’s interclub programs in the Mid-Atlantic; Prouts Neck Country Club (ME); Colonial Country Club (Naples, FL); Jupiter Island Club (FL); and The Westmoor Club in Nantucket.

A former Division I athlete and standout at the University of Notre Dame, Britney played number one singles and doubles and was honored as Big East Player of the Year (2013). Her background as both a top-level competitor and seasoned club professional gives her a unique understanding of member expectations, staff development, and the balance between tradition and innovation within private club management.

Management Consultants and Associates

Harry Gilbert

Management Consultant

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Harry Gilbert brings 40 years of expertise in the private club, resort, and tennis industry. His philosophy of “a complete commitment to customer service” is the guiding principle behind all his work in the tennis and hospitality arenas. Harry has extensive experience delivering memorable experiences to members and guests at the private clubs and resorts that he has directed. He serves as Director of Tennis at Waccabuc Country Club, a member-owned country club in Westchester County, NY, where he is completing his 23rd season. Responsible for all aspects of the tennis program, Harry continues to offer innovative programming for members of all ages and is responsible for the “service first’ culture which permeates every aspect of the program. Harry also served as Director of Tennis at Plantation Bay, a country club community in central Florida with 10 clay courts and 45 holes of golf. At Plantation Bay, he helped design the facility and was responsible for all facets of tennis programming. On the resort’s side, Harry designed the facility and implemented the tennis programming at Hammock Beach Resort, a 4 Diamond oceanfront resort in Palm Coast, Fl.

Most recently, he served as Executive Director of Tennis at Albany, a luxury community and resort on New Providence in the Bahamas. There, he managed all of the tennis programming at Albany, which is considered one of the most exclusive resorts in the Caribbean. Harry is a certified USPTA Elite Professional and PTR Professional and served on the USPTA Florida Board of Directors for 12 years, including a three-year term as President of the Division. He has twice been named the Florida Division “Pro of the Year”. His service to the USPTA continued as he then served for 14 years on the USPTA National Board of Directors, including a 2-year term as National President. Harry has also been very active with the USTA, serving on committees at the National and Sectional levels.

Still active on the court, Harry continues to offer lessons and clinics to students of all levels and abilities. In addition to teaching at the facilities he has directed, Harry has offered lessons and specialty camps at clubs and resorts across the US and the Caribbean. Harry was one of 15 professionals chosen to do on-court clinics during the US Open at the Billie Jean King National Tennis Center. He has also done instruction for various corporate groups, including Reebok, Rolling Stone magazine, and Merrill Lynch. Harry was named “One of America’s Top Teachers” by Tennis Magazine in their July 1993 issue.

Jennifer Gelhaus

Management Consultant

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Jennifer has been in the tennis industry for close to 15 years as a professional at some of the best clubs in the country and coaching college tennis. She has taught at platinum clubs, corporate clubs, public facilities, and academies, which have all provided her with a well-rounded view and understanding of various member-owned, corporate-owned, and public facilities. Jennifer has extensive experience working with all ages and levels, from beginner to college level. She is passionate about bringing new technology to country clubs in an effort to optimize operations and offer superb programming that will continue to grow the sport of tennis.

Jennifer presently serves as a seasonal director of racquets at the famed Oyster Harbors Club, an elite private members’ club on Cape Cod. She spends her winters in Tampa, assisting us with the management of our stable of clubs and creating her celebrated podcast, Vida Tennis.

Jennifer served as the Director of Junior Tennis at the prestigious Maidstone Club in East Hampton for 7 years prior to becoming the director at the famed Massachusetts club, East Chop. Some of her most recent positions at other clubs include: Assistant Director and Director of Junior Tennis at the Boulevard Tennis Club in Vero Beach, Tennis Professional at Tampa, Florida’s Harbour Island Athletic Club. She was the Head Tennis Coach at Hillsborough Community College (Tampa) and was awarded the Regional Coach of the Year by the NCAA.

Originally from Venezuela, Jennifer played college tennis at Lincoln Memorial University, where she graduated with a degree in Biology. She is certified by the USPTA and was selected as a Top 50 Tennis Coach in the US by the Tennis Channel in 2021.

Carri Warrick Young

Interim General Manager and Associate Consultant

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Carri brings a strong blend of athletic discipline, business leadership, and private club management experience to Beyond The Baselines. Most recently serving as Interim Club Manager at Pretty Brook Tennis Club in Princeton, NJ, Carri has developed a reputation for operational excellence, member engagement, and team leadership within top-tier racquets and country clubs.

Carri’s professional background spans both entrepreneurship and hospitality. She founded and served as President of her own storage and transport company in Northern Florida before transitioning into executive administration and operations management in the legal and real estate sectors. Her diverse business acumen now informs her analytical and organizational approach to club operations.

In Florida, Carri has held key management roles at several leading private-member clubs, including The Boulevard Tennis Club, where she served as Assistant Manager, as well as The Windsor Club and Quail Valley Golf and River Club, where she remains an active member.

A former Division I collegiate athlete, Carri continues to bring her passion for fitness and teamwork to the private club industry—combining her understanding of sport, service, and structure to create environments where members and staff thrive.

Our Executive Search Team Members

Renee McCarthy

HR Consultant and Executive Search Consultant

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Renee has worked on executive search and human resources with Beyond The Baselines for over 10 years. At Suntree Country Club in Brevard County, Florida, Renee has served as Director of HR for over 15 years, managing a staff of over 100 workers, running the gamut from golf course maintenance workers through to food and beverage servers to professional golf and tennis instructors. Well-versed compensation packages, health care coverage, and workers compensation for the club industry, Renee is an expert in regard to compensation and club benefit packages nationwide. Renee heads up our executive search team. She is a leading proponent of communication with employees and works hard, proactively rather than reactively, with our clients to prevent legal action in regards to employment issues through compliance.

Christine Murphy

USTA and PGA Liaison and Executive Search Consultant

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Christine brings not only experience within the tennis industry to Beyond The Baselines, but also her many years spent within the fitness and leisure industries. With a B.S. from Virginia Commonwealth University, Christine took to the road in our industry and has worked with not only with the USTA, but has created several of her own companies to fill voids she saw in the tennis and fitness spheres. At the USTA, Christine traveled the country organizing and planning modified tennis events to increase participation on the courts nationally. She has worked closely with the USPTA as well as a presenter at state and national level conferences. Christine, having focused on club’s ageing demographic across the nation, has helped facilities create ways to navigate around dropping tennis and fitness usage due to physical abilities and, using modified resources and marketing techniques, helped build both tennis and fitness usage across numerous states at hundreds of facilities.

Administrative Team Members

Lynne Darlington

Business Manager

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Brendan Wilson

Company Accountant

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Brendan served at CBS Television and Priceline.com as an analyst after gaining his B.A. at Saint Anselm College in New Hampshire. He then served as national accounts auditor for 12 years at PepsiCo, in Somers NY. At this position he supervised national sales teams working with fountain beverage customers such as Fenway Park and Yankee Stadium. In the leisure and club industry, Brendan served at Quail Valley Golf and River Club in Vero Beach, FL for five years before joining the Environmental Learning Center as their in-house accountant. Brendan is a Quickbooks and accounting software specialist and, besides setting up our holding company’s accounting protocols back in 2008, alsoworks with clubs to update Point of Sale systems and accounts receivable and accounts payable protocols along with membership payment regulations.

Beyond The Baselines