by Ed Shanaphy, CMAA Life is never still. It never just stops. Even in a year with a Pandemic challenging the globe, life moves forward.
Category: Governance
We Might Be Tennis Pros, But We Work In The Hospitality And Customer Service Industry
BTB-In-Depth April Webinar Exclusive! Now Open To You! Monday, April 26th at 1pm EDT Join world-renowned Director of Tennis and former United States Professional Tennis
UBER Has Arrived At The Country Club – And It’s Not Your Ride, It’s Your Bag’s Lift.
How A Golf and Tennis Lesson Booking App Is Coming To A Club Near You by Ed Shanaphy, CMAA, USPTA, PTR Uber changed the way
The Offer Of Employment Letter – The Basics and a Sample
Initially, the Club was so excited to have the opportunity to hire a new, fresh face. A new Director of Fitness or Tennis with a
Are Tennis And Fitness Just Amenities?
by Dale Petrie Amenity. I dislike the word. It comes to English from my native French: aménité. I looked it up again today in my
Wall Street Finance Meets Tennis
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Wick Simmons, former CEO of NASDAQ and Chairman of The Tennis Hall of Fame, Newport, Joins The Podcast Hardwick Simmons has been in the financial
The Bane Of Our Club Industry… Housing
by Ed Shanaphy, USPTA Director of Tennis and Assistant General Manager It’s that time of year as we look back on the year just gone
Event Pricing At Your Club or Facility
by Dale Petrie For years clubs have longed to make events free to members. General managers, department heads, and even members serving as club governors
Compensation Questions Answered
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by Ed Shanaphy, USPTA, PTR It’s the age old question: What should be a tennis professional’s compensation? Is your club paying too much for that
Liquidity, Availability, and Flexibility – Clubs’ Needs For Reopening and Restructuring
By Ed ShanaphyB.A. Duke University, M.A. The London School of EconomicsPresident BeyondTheBaselines.com – SBW Associates, Inc These are unprecedented times, but they will come to
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