Racquets and Management For Private Members Clubs
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The daily questions we ask ourselves over club communications – how often should we email our members? Is it possible or should we make the weekly newsletter shorter? How do…
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Hospitality runs in the family. Alexandria LaRocca, Director of Member Engagement at The Beach Point Club in Mamaroneck, New York, and Matt Assumma, who served at Ocean Reef Club in…
By Ed Shanaphy, CMAA At one of the clubs we help manage we had long been having issues with access and a passcode to gain entry into the gym. The…
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Already a Top 100 course in the nation, The Tree Farm was a vision of a PGA Tour Player back when it was a deep, dark and dense tree farm…
New team member Lynne Darlington joined the team in early 2022 just after her move from the New York area closer to our offices in Vero Beach, Florida. Lynne, with…
by Ed Shanaphy, CMAA Life is never still. It never just stops. Even in a year with a Pandemic challenging the globe, life moves forward. We watch the news to…
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Doug Cash Joins the BTB Podcast Doug Cash, founder of CashFlow Tennis, joins the BTB Podcast and discusses how Covid has changed the club industry and what to expect as…
League players may often be users an abusers at your tennis facility. As users and abusers, they may lower your membership’s lifetime value.