by Ed Shanaphy, USPTA Director of Tennis and Assistant General Manager It’s that time of year as we look back on the year just gone
Tag: staff retention
Staff Clothing: Is It Worth It?
By Ed Shanaphy, Director of Tennis Every March, after I have selected my team for the upcoming summer, I send out an email asking new
Staff Communication Leads To Member Retention
Members we are told are a family. We grow up with the membership and as we stay at a club longer and longer, we become