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Saturday, January 23, 2021
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Tag: staff retention

The Bane Of Our Club Industry…     Housing
Governance Staffing

The Bane Of Our Club Industry… Housing

7 min read

by Ed Shanaphy, USPTA Director of Tennis and Assistant General Manager It’s that time of year as we look back on the year just gone

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Staff Clothing: Is It Worth It?
Uncategorized

Staff Clothing: Is It Worth It?

3 min read

By Ed Shanaphy, Director of Tennis Every March, after I have selected my team for the upcoming summer, I send out an email asking new

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Staff Communication Leads To Member Retention
Membership

Staff Communication Leads To Member Retention

3 min read

Members we are told are a family. We grow up with the membership and as we stay at a club longer and longer, we become

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