Ed Shanaphy, CMAA When membership is surveyed, one of the main qualities that membership and search committees look for in a club leader is availability
Tag: club management
Where Everybody Knows Your Name
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How do you make a private members club a destination? Aaron James, one of the leading club managers in our industry, believes it’s all about
Event Calendar Paramount For Member Management And Avoiding Staff Burnout
by Dale Petrie This is the second article in a series of three discussing membership use and management of members is truly just as important
Building Blocks: Pickle, Padel, & Paddle
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Eric Loftus was there as a businessman through the past decade as tennis grew in the Northeast, and in New England, in particular. He’s been
Generation Y Asks: Why Must I Serve Members?
by Ed Shanaphy, CMAA As a visitor to so many clubs across the USA and Europe, I see trends from East to West, North to
The Big Ham Adds To Longevity But Hurts The Club
by Dale Petrie You’ve seen it before. The director of golf or tennis or your head of food and beverage at your club is a
Managing Members Is Paramount To Managing Staff
by Dale Petrie We know that a club manager looks after and supervises a hospitality staff across several departments. Working and communicating with department heads
Why Live Ball Programming Is Taking Over Club Courts
Variation on a Theme by Players by Ed Shanaphy, CMAA, USPTA Music is always evolving. From the classical, to the baroque, to the romantic era,
Every Club Tournament Is Someone’s US Open
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Not the Swing, but Visibility, Member Service and Access is Paramount for any Department Head Visibility is crucial for a Director of Golf and Pat
Resale Values, Not Retirement Homes, Create A Job Shortage And Weaker Staffs At Clubs
By Dale Petrie We’ve long talked about the battle between clubs wanting year-round golf, tennis, fitness and food and beverage staff while attempting to hire
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